Help & faq

Users
Businesses
What is Nightplan?

NightPlan brings you the nightlife to the palm of your hand, The ability to plan the perfect night out weather you’re looking to stay local and find a fitting bar for the occasion and grab a bite to eat afterwards or wanting to book your whole night out with Bars, Clubs and events.

You can simply search the area you were thinking of heading out to and click search! Showing all the places within the area and surrounding areas that are hosting a night, from pub deals, to packed clubs!
Browse NightPlan’s home page to come across featured Events that you won’t want to miss out on, as well as Deals that are too good to say no to. Easily purchase tickets for events or book an Uber to your favourite club with a click of a button.

Have a Birthday coming up? Create a NightPlan and add all the stops through-out the night and share it with all your friends and family so no one misses a moment!

Nrewards is a rewards system for users, Here at NightPlan we have created our own rewards for our beloved users to get access to awesome rewards although this isn’t all. Clubs, Bars, Event managers and Live artists all are able to create personalised rewards for their loyal customers so be sure to head over to their profiles and check it out.

How do I create a Nightplan?

Creating a NightPlan allows you to plan your night out and share it with your friends, letting them know exactly what you will be up to for the night! Got your birthday coming up and are looking to start the night out for dinner at a restaurant before you head to an event later in the night! Plan it on NightPlan and keep all your friends in the loop.

Once you have your night planned out you will want to create a NightPlan to share with your friends and family.

To create a Nightplan:

  • Click to “create Nightplan” at the top of your screen
  • For there you will get the options to create NightPlan or Manage an existing one
  • You will first be asked to add a title and date
  • You can construct your planned night by adding either location, night food stop or selecting an event
  • Add each step you have planned for you night
  • Share with your friends!

Any further question about creating a nightplan contact Nightplan support and we will assist you with your enquiry 

Ways to use the Nightplan App

NightPlan is packed with features at your disposal to be able to plan your nights just how you would like. Browse the home-page for featured events or refine your search to a local pub with drink specials, Plan your special occasions and share them with your friends so they don’t miss out on a moment.

Browsing the home-page will give you a great overview of what’s on in your city! Whether it be Massive events, Trending clubs or happening bars becoming spoilt for choice.

Looking to stay local? Or just want to browse an area?
The location search bar makes it simple for users to see exactly what’s on in that area and surrounding areas. Book an Uber/OLA/DiDi directly from the app and you’re on your way!

Creating a NightPlan is great for your special occasions or even if its for a chilled night out for dinner. Being able to easily share your plans with your friends and family to stay in the loop is very handy, not to mention being able to book an Uber/ OLA/ Didi directly from the events page meaning no more searching around for those venue’s addresses!

Even when you have your night already planned you can even use NightPlan by heading to your venues profile page and book an Uber/ Ola/ Didi directly to their door. This will give you Nrewards points towards your venue's rewards. Every point counts ☺

Venues will create their own Nrewards so we recommend you go check out your regular venue profiles to see what goodies you can snatch up!

You will be able to use NightPlan even on your night out with venues able to create rewards such an “check-in at our venue and receive Nrewards point” so be sure to keep on top of it to collect them rewards in no time.

Live for a good deal? NightPlan has you sorted, search from the featured deals menu to find all sorts of venues offering deals throughout their nights.

Nrewards

Nrewards it a huge feature on NightPlan, allowing users to get rewarded for being a loyal customer to those places you always find yourself at. Venue’s and event creators will be able to create set rewards for customers to gather up points by completing simple task’s (eg. Check-in at venue)

Even when you have your night already planned you can even use NightPlan by heading to your venues profile page and book an Uber/ Ola/ Didi directly to their door. This will give you Nrewards points towards your venue’s rewards. Every point counts ☺

Where can I find more Information about an event?

Your best option would be to head over to the Event organisers profile, There you will typically find their contact details and their event page’s. If you’re still running into trouble finding any event information, get in touch with NightPlan support and we’ll help you with whatever we can. 

Event age identification and restrictions

Event organisers set their own age restrictions and can require you to provide a government issued ID for entry. You will find the age restriction posted on the event page. Must be a current, government issued ID and contain your birth date. If in the case your ID is invalid or expired, or you are not of the correct age for the event you wish to attend the event organiser or Venue staff have the right to refuse entry.

Further questions regarding age restrictions, contact our support team NightPlan Support

How do I create an account?

Creating a NightPlan account is simple! To register, Click on ‘Login/ Sign up’ on the navigation bar on the top right side of the site, From there, follow the prompts by entering the required information, Then click ’Register’ and you’re on your way!

We take your privacy and internet security seriously so for this reason we never share your information when put into our site.

When creating an account, you get a message stating ‘Email already taken’, This means an account has already been made under this email address.

In the case you have forgotten your password click ‘Forgot My Password’ and follow the prompts to set up a new password.

What do I do if I've forgotten my password

If you’ve forgotten your password, Click on ‘login/ sign up’. Once there you will find ‘Forgot my password’ underneath where you would usually punch in your login details. Type in your email address and click “forgot my password’

You will receive an email with a link in it to reset your password.

Make sure to check your ‘spam’ and ‘Junk’ mail in case the email has gone there.

You will find the ‘Forgotten my password’ option on Android and iOS below your login fields. 

What is Nightplan?

NightPlan brings you the nightlife to the palm of your hand, The ability to plan the perfect night out weather you’re looking to stay local and find a fitting bar for the occasion and grab a bite to eat afterwards or wanting to book your whole night out with Bars, Clubs and events.

You can simply search the area you were thinking of heading out to and click search! Showing all the places within the area and surrounding areas that are hosting a night, from pub deals, to packed clubs!
Browse NightPlan’s home page to come across featured Events that you won’t want to miss out on, as well as Deals that are too good to say no to. Easily purchase tickets for events or book an Uber to your favourite club with a click of a button.

Have a Birthday coming up? Create a NightPlan and add all the stops through-out the night and share it with all your friends and family so no one misses a moment!

Nrewards is a rewards system for users, Here at NightPlan we have created our own rewards for our beloved users to get access to awesome rewards although this isn’t all. Clubs, Bars, Event managers and Live artists all are able to create personalised rewards for their loyal customers so be sure to head over to their profiles and check it out.

Is anyone able to create events?

Creating events with NightPlan requires you to register as either a Drink Venue, Event Manager. Head here to understand what will suit you best, Once you have chosen your package, go on to your profile menu and click ‘Events’ from there, Nightplan will run you through the easy step by step event creation process. Once you have filled in all your event information you will be ready to publish and make the event live!

What are the fees associated with using Nightplan as a Business?

NightPlan allows businesses to choose whether they would like to look after their profiles or allow nightplan to allocate a dedicated accounts manager to look after their account for them.

All packages will receive all features Nightplan has to offer.

DRINK VENUE
Take control of your own account - $99.95 per month

  • Event Creation
  • Show off your deals
  • Nrewards
  • Detailed Analytics
  • Set up guestlists for your events
  • Rideshare Connection
  • List your venue

Allow Nightplan to look after your account - $199.95 per month

  • All the featured available
  • Dedicated accounts manager


FOOD VENUE
Take control of your own account - $49.95

  • Show off your deals
  • Nrewards
  • Detailed Analytics
  • Rideshare Connection
  • List your venue

Allow Nightplan to look after your account - $99.95 per month

  • All the featured available
  • Dedicated accounts manager


EVENT MANAGER
Take control of your own account - $99.95

  • Event Creation
  • Show off your deals
  • Nrewards
  • Detailed Analytics
  • Set up guestlists for your events
  • Rideshare Connection
  • List your venue

Allow Nightplan to look after your account - $199.95 per month

  • All the featured available
  • Dedicated accounts manager


LIVE ARTIST
Take control of your own account - $19.95

  • Show off your schedule
  • Nrewards
  • Detailed Analytics
  • Connect with your gigs


Featured Ads
Nightplan allows you to feature your venue, events or deals. You will be charged at a pay per view rate of 3c per view, this means when a user has viewed your featured ad you will be charged 3c. 

How do I create events?

NightPlan makes it super easy to create events.

Steps:

  • You will have to first have to create a Nightplan account and register as either a Drink Venue or Event manager. Once you have created an account head to ’Events’ in your profile menu, You will find the profile menu at the top right-hand side of the page in the drop-down box with your name, Click ’profile’.
  • Click ‘Create Event’ and you will be taken to our easy-to-use event creation  page which is a step-by-step process to create your events.
  • Put your event details in the required fields. Required fields *
    Event name* - Event description* - Event picture* – Event location* – Event Time and Date* Once you have filled in all your event information, you will be able to either save your event as a draft if you don’t want to make it discoverable yet or publish it and make it live for everyone to see!


Once you have published your event this will now mean your event is discoverable on Nightplan.com and Nightplan IOS and Android Application for users to view.

How can I create recurring events?

NightPlan’s recurring events feature is a massive time saver for businesses that host events that repeat on different occasions whether its daily, once a week, once a month, this feature allows you to set these events up with ease.

Creating a recurring event:

  • First you will have to create an event, If you don’t know how to do this click Here. You will need to filling out your event information as if it was a single event.
  • When you’re filling out your event information you will come across the option “single event” or ”recurring event”
  • Click the box to reveal the options that will allow you to customize the parameters of your recurring event
  • You will have the option to choose either “once” “daily” “weekly” or “monthly"
  • Once – Your event will happen once.
    Daily - this will set up your event as a daily occurrence.
    Weekly - this will give you the options to choose which days weekly you would like the event to recur.
    Monthly – You will be given the options to either have your event recur every month on the same date (eg. Every 9th of the month) or Recur Every month on the same night (eg. Every second Friday of the month)
  • To finish setting up your recurring event you will either have to choose a date for the events to stop or after an amount of events.

If there are questions you would like to ask in relations to recurring events, please contact NightPlan support.

What do I do if I need to cancel an event?

Nightplan understands that sometimes you wont be able to go ahead with your event. Not to worry Nightplan can help you out sort this problem out!

You should contact NightPlan support the moment you find out you need to cancel your event to help you with the process


Putting your event into “draft” mode will take it off public and remove it from being accessible by link. To move your event to “draft” mode go to your profile menu and select events, Find the event you are would like to put onto “draft” mode and select the option on the right-hand side of the event to edit the event, Here you will have the option to put the event into “draft” mode

If you don’t wish to put your event into “draft” mode although still want to hide it, we suggest you change your event title to let users know the event is now cancelled.

How do I postpone an event?

Nightplan understands sometimes things come up such as performers cannot make it to the event on the day so postponing so an option.

To postpone your event you should first change you event information to the date you are wishing to hold the event, To do this head to “events” in your profile menu and select ”edit” on the right-hand side of the event you want to edit. Also suggest you change the heading to let users know the event has been postponed.

If you have further question regarding postponement, Please contact NightPlan support

Where should I direct customers with technical issues?

Nightplan support will help them out with any difficulties

Support hours: All hours are in AEST

Monday - Friday: 9am - 5pm
Saturday: 9am - 3pm
Sunday: 10am - 6pm  

Support team’s response may vary depending peak weekends or holidays. We try to respond to all our customers as soon as possible.